Privacy Policy
Privacy Policy
Effective date: September 28, 2026
Who we are
This website is operated by Edrianne Advertising Services, a signage and advertising-services provider based in Teresa, Rizal, Philippines.
Website: https://edrianneadvertising.com
Email: edrianne.advertising@gmail.com
Information we collect
When you submit a quotation or job-order request, we may collect the information you voluntarily provide, including:
- Your name
- Mobile number
- Requested product or service
- Business name or sign text
- Approximate dimensions and quantity
- Lighting and installation preferences
- Project location
- Required completion date
- Notes or other project details
Our server may also receive limited technical information such as your IP address, browser or device type, request time, and security-related information. This is used to operate the website, prevent abuse, investigate errors, and protect the form.
The website does not currently provide public customer accounts or public commenting. The quotation form does not directly accept image uploads. If you send an image through Messenger or another service, that service’s privacy terms apply.
How we use your information
We use submitted information to:
- Review and respond to your inquiry
- Prepare a quotation or discuss project requirements
- Contact you about the requested service
- Arrange production, delivery, pickup, or installation
- Prevent spam, repeated automated submissions, and misuse
- Maintain appropriate business and transaction records
- Diagnose website or email-delivery problems
We do not sell or rent personal information. Inquiry information will not be used for unrelated marketing unless you separately agree to receive it.
Email delivery and Google authorization
Website submissions are sent to Edrianne Advertising Services through an authenticated email-delivery connection.
The website’s mail system is authorized to use Edrianne Advertising Services’ own Google/Gmail account solely to send website notifications and inquiry emails. Visitors are not asked to connect their Google accounts, and the website does not read visitors’ Gmail messages or Google-account information.
The email-delivery plugin and Google may process the technical information needed to authenticate and deliver these messages under their respective privacy and security terms.
Messenger, SMS, maps, and external services
If you choose Copy Details for Messenger, the website copies the prepared request to your device and opens the Edrianne Messenger conversation. You decide whether to paste and send it.
If you choose Send by Text (SMS), your device opens a message draft. You decide whether to send it, and your mobile provider’s terms apply.
The website may also contain links or embedded features from third parties, including Meta Messenger, maps, and interactive content. These providers may receive technical information or use cookies when you interact with their services. Their own privacy policies govern their processing.
Cookies
The website may use necessary cookies or similar technologies for security, administration, performance, and basic website operation.
WordPress sets login and preference cookies for authorized website administrators. Public visitors do not currently receive customer accounts from this website. Embedded third-party services may set their own cookies when loaded or used.
Who we share information with
Information may be handled by authorized Edrianne personnel and service providers needed to operate the website and respond to inquiries, including:
- Hostinger, which hosts the website
- Google/Gmail, which delivers inquiry emails
- Website email and security tools
- Meta, when you choose to use Messenger
- Mobile-network providers, when you choose SMS
- Other technical providers used for maps or interactive website features
Information may also be disclosed when reasonably necessary to comply with law, protect customers or the business, investigate fraud or abuse, or establish and defend legal claims.
How long we retain information
Unconverted inquiry and quotation information is generally retained for up to 24 months after the last communication, unless it is no longer needed and can be deleted sooner.
Information relating to confirmed projects, payments, warranties, disputes, or other business transactions may be retained longer when reasonably necessary for service delivery, accounting, legal compliance, or the establishment and defense of legal claims.
Short-lived website security counters expire automatically. Hosting providers may retain technical security logs according to their own operational schedules.
How we protect information
We use reasonable administrative and technical safeguards, including restricted administrator access, secured hosting, HTTPS, website updates, anti-abuse controls, backups, and authenticated email delivery.
No internet transmission or storage system can be guaranteed completely secure. If we identify a security incident affecting personal information, we will respond in accordance with applicable requirements.
Your privacy rights
Subject to applicable law, you may request:
- Information about how your personal data is processed
- Access to personal information held about you
- Correction of inaccurate or incomplete information
- Objection to certain processing
- Erasure or blocking when information is no longer necessary or was processed improperly
- A portable copy when applicable
- Withdrawal of consent where processing is based on consent
To make a privacy request, email edrianne.advertising@gmail.com with the subject Privacy Request. We may ask for reasonable verification before acting on a request.
You may also learn about your rights or file an appropriate complaint through the National Privacy Commission.
Changes to this policy
We may update this policy when the website’s features, service providers, or privacy practices change. The effective date at the top will be updated whenever material changes are published.
Contact us
For privacy questions or requests:
Edrianne Advertising Services
Teresa, Rizal, Philippines
Email: edrianne.advertising@gmail.com